Even if the words Appliance and Service normally belong to different ways to approach IT solutions, the innovative boxedUC model merges these two scenarios by bringing the service experience onto the customer premises.
boxedUC is an appliance
A single box that is installed on customer's premise which locally provide all the Unified Communications services from Microsoft Wave 14 (Exchange 2010, Lync, Sharepoint Foundation 2010). Because it is an appliance, it is engineered to be Plug'n'Play, so very smart and quick to set up and it includes smart self-management tools - developed by FD - allowing the end-users to manage UC resources themselves.. The box will come with the Appliance Governance System (AGS), a system which takes care of the health of the system.
boxedUC is a Service
It introduces a brand new model, typical of cloud services. With a stack of remote services (called The Extended Cloud), provided by infrastructures co-located in professional IDCs and managed by a skilled staff of engineers, boxedUC could be considered a black box. In this way the end-user will have an experience similar to the SaaS / In the Cloud services which allows them to concentrate on their core business and forget the issues connected to running an IT infrastructure. The appliance is monitored 24x365,continually updated with security critical patches and both application fixes and updates.Specialized live support, in ITIL standard, is also available to help to fix any issue.
- Extended Cloud
- For more info www.boxeduc.com